Refund Policy

Last updated: Februrary 2025

1. Returns & Exchange Eligibility
We accept returns or exchanges within 15 days of delivery if:
  • The item is unused, unworn, and in its original condition.
  • The product is returned in the original packaging, including tags and accessories.
  • You have proof of purchase (order confirmation or receipt).
Note: Items that show signs of wear or damage will not be eligible for a refund or exchange.
2. Non-Refundable Items
We do not accept returns or refunds for:
  • Final sale or clearance items.
  • Gift cards.
  • Customized or personalized shoes.
3. How to Initiate a Return
To start a return, please follow these steps:
  1. Contact us at [Insert Contact Email] with your order number and reason for return.
  2. We will provide a return authorization and shipping instructions.
  3. Ship the item back to us within 15 days of return approval.
  4. Once received and inspected, we will process your refund or exchange.
4. Refund Processing
  • Refunds are processed within 15 business days after receiving your return.
  • The refund will be issued to your original payment method.
  • Shipping fees are non-refundable, and return shipping costs are the customer’s responsibility unless the return is due to our error.
5. Exchanges
If you need a different size or style, we can exchange your item . If the requested item is out of stock, we will issue a refund instead.
6. Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us within 30 days with photos of the issue. We will cover the return shipping cost and send you a replacement at no additional charge.We may update this Privacy Policy periodically. Any changes will be posted on this page.
© Made by ismail@primeui
Copyright 2025, Ismail

PrimeShop

© Made by ismail@primeui
Copyright 2025, Ismail

PrimeShop

© Made by ismail@primeui
Copyright 2025, Ismail

PrimeShop